Customer Testimonials
Excellent the best will be back again
Great customer service, truly a luxury experience
I have probably bought 15 or more new cars in my lifetime and this was by far the best experience I've had. From the first contact to the last everything about this process was done with professionalism and excellence.
Not a typical car dealership! I was pleasantly surprised at my buying experience from Scott who manages internet questions to Chris Barnett who handled the sale to Kevin in finances! All 3 were top tier professionals who made my buying experience a pleasure! I am glad I drove 2 1/2 hours (5 hours round trip) to Classic Lexus in Cleveland! I would recommend to anyone looking for a great deal on a Lexus to do themselves a favor and shop this dealership! Everything promised was delivered. No hidden costs or unpleasant surprises!!
I had the best experience buying a Lexus at the Classic Dealership. Joe Kennedy was professional, knowledgeable, and efficient. He did everything he promised and more. A real class act. Brian Nash was professional as well and easy to talk to. I really enjoyed the experience ! I will recommend Joe and the Classic dealership to my friends and Family !
From the moment I walked into the Classic Lexus dealership I had the best experience of my car buying life. I was greeted warmly and taken care of by Joe Kennedy promptly. professionally, and efficiently. Other Lexus Dealerships I've purchased from were good but the experience at Classic was beyond good !! Brian Nash was professional and easy to talk to. Everyone I came in contact were great !! I will recommend Classic to others and I will be back for my next Lexus sooner than later.
Good
Always amazing service go see Mitch he's extremely helpful, he's very knowledgeable about the brand, and will walk you through the process. My experience at Lexus was pleasant!
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